Team member email verification

To complete the registration and gain full access to the platform, team member must verify their email address. This step ensures secure communication and helps us maintain a safe environment for all users.

Email verification is required whenever a new team member account is created or an existing email address is updated.

Until you verify your email, you will see a warning message in your dashboard with the heading 'Verify your email address'.

List of actions that are restricted before email verification:

1. The branding feature is disabled

2. Inviting team members to the event and the company is not possible

3. The newsfeed feature is disabled

Didn’t you receive an email verification?

1. You can try to resend the verification email.

• 1a. Access your profile settings by clicking on your profile icon in the upper-right corner and choosing Update profile.

• 1b. Click on the " Resend verification email” button.

2. If you haven't received the verification email, please check your spam folder, as it may have ended up there.

3. If your Eventee account is registered with a corporate email address and you are not receiving the verification email, it may be blocked by your company's anti-spam filtering system.

4. If you checked your spam folder and are not using a corporate email address, please check that there isn’t a typo in your email address. You can change your email by following the step-by-step guide below.

• 4a. Click on Update profile

• 4b. Click on the Change email button

• 4c. You will receive an email in which you can either accept the change and verify the new email or you can cancel the changes.

  • Cancel email changes flow

• Verify new email flow

Email can be changed 30 days after the last update.

Email verification flow

1. When you create a new account or accept an invitation to join an event team, you will receive a verification email.

2. Clicking on the verify email button, you will see a message that your email was verified.